The McGlone Practice

THE GENERAL PRACTIONERS

Dr John J Langan	Dr June Goldie	Dr Moira C M MacLeod
Dr Elaine E Pollock	Dr Gerard A McKaig	Dr Jennifer Dow
Dr Christine A Walker	Dr Julie P Ellor

PRACTICE TEAM

The Practice Manager
Our practice manager, Miss Anne Coventry (full-time at Baillieston) is responsible for the overall management of the practice. It is their job to ensure that the day to day organisation and administration is managed in an efficient, caring manner allowing the doctors to devote as much time as possible to caring for their patients. Both of our practice managers would be happy to discuss any complaints or suggestions you have which may help to improve our service.

Miss Anne Coventry (0141 531 8050)		Mrs May Robertson (0141 531 8050)
Practice Manager Baillieston		Practice Administrator Shettleston

Sister A Jones BHC

Sister Margo McLaughlin

Sister J Howard SHC

Clerical And Secretarial Staff
Our team of receptionists is led by a senior receptionist who oversees the smooth running of the reception area and records room. The first person you will meet at the surgery is the receptionist. Most of our receptionists are part time. They answer the phone, take appointments, prescriptions and messages, do paperwork, file notes and try to keep the surgery running smoothly. Sometimes emergencies occur, which delay appointments. Please do not blame the receptionists!
We have typists, based at Baillieston Health Centre, who type all referral letters, organise hospital appointments, as well as doing other secretarial work.

Our health visitors’ aim is to promote good health and to prevent ill-health for all age groups. This is achieved by clinic assessments, home visits and health education.

The primary role of the district nurse is to provide specialist home nursing care at the request of the practice or hospital doctors.

Both Baillieston and Shettleston Health Centres have two treatment rooms fully staffed. The nurses are trained in dressings, treatment of minor injuries, ear syringing, blood tests and cardiography.

General Practitioner Training
Our practice is a training practice. Our registrars are fully qualified and have a great deal of hospital experience. We generally have two attached to our practice for 12 months and patients find their fresh, enthusiastic approach adds to the healthcare we provide. We also have a GP retainer, Dr Liana McMillan, who will be attached to the practice for five years. The registrars usually become general practitioner partners after completing their training, and are at all times encouraged to seek advice when required from the practice partners.

When booking an appointment you may be asked if you would consult with one of the registrars who are excellent doctors, appointed by the practice. We are confident that they will give our patients modern, effective and caring treatment.