The McGlone Practice

SERVICES AVAILABLE WITHIN THE HEALTH CENTRES

CLINICS

There is a wide variety of interests among the doctors, and this is reflected in a large number of special clinics provided.

Diabetic Clinic - Training for newly diagnosed diabetics, and then regular follow-up.

Asthma Clinic - Breathing tests and advice on problems, use of inhalers, and then regular follow-up.

Epilepsy Clinic - Run by our practice nurses assisted by Dr Elaine Pollock.

Ischaemic Heart Disease Clinic - Clinics are run under the care of Sister Margo McLaughlin at Baillieston and Shettleston Health Centres.

Minor Surgery - For the removal of lumps, bumps, warts or moles after you have seen your usual doctor.

Smear Clinic - We recommend that all women up to the age of 60 should have regular three yearly smears, unless advised otherwise.

Hypertension - Monitoring and assessment of blood pressure and other risk factors involved in the development of heart disease.

Palliative Care - Patients are reviewed and looked after by Dr Elaine Pollock and the district nurses.

Child Immunisation And Child Surveillance - Clinics run under the care of Dr Moira MacLeod, Dr Jennifer Dow and Dr Julie Ellor.

Antenatal Clinic - To monitor your health during pregnancy, and to monitor the health of your unborn child.

Travel Vaccinations - If you are travelling abroad, you may need extra vaccinations. Basic travel advice can be given by our practice nurses. Please complete a travel questionnaire, available from reception, at least six weeks prior to travelling. An appointment may also be necessary.

Flu Clinic - Flu clinics are run annually from October.

Lifestyle Advice - Run by the practice nurses at both Baillieston Health Centre and Shettleston Health Centre by appointment, this clinic offers general and specific lifestyle advice and monitoring as appropriate.

CONFIDENTIALITY

Confidentiality of patient records is maintained at the highest level by all clinical and reception staff. The practice complies with the Data Protection Act. The Data Protection Act gives you the right to access information which the Primary Care Trust hold about you. It is the patient's legal right to view their records. If a copy of your records is required, a fee will be charged. This should be requested in writing to our practice managers, Anne Coventry for Bailleston and May Robertson for Shettleston. Information is only passed on where people have a genuine need for it in your and everyone's interests.

DISABLED ACCESS

At both Baillieston and Shettleston Health Centres, there are reserved car spaces for the disabled, near the main entrance. All patient services at Baillieston are provided at ground floor level; however, at Shettleston a lift is provided to access the first floor. A disabled patients' WC is provided at both health centres. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.

Freedom Of Information

The Freedom of Information (Scotland) Act 2002 came into force on 1st January 2005 and enables any person requesting information from a public body to receive that information, subject to certain exemptions. The Practice Publication Scheme Document is available to view. Please contact the practice manager for more information.

Aggressive or Violent Patients

This practice is totally against any violent or aggressive behaviour on the premises. Any patient being violent or abusive to a member of staff or other persons on the premises will be immediately removed from the premises. In extreme cases we may summon the police to remove offenders.